Susan G Abbott

Strong Leadership Skills for Market Research Consultants in the World of AI

Artificial Intelligence is revolutionizing the market research industry—boosting speed, automating repetitive tasks, and enabling deep data analysis like never before. Yet, as AI reshapes our tools and methodologies, it also increases the demand for human leadership. In this evolving landscape, the most successful consultants aren’t just tech-savvy—they are powerful communicators, strategic thinkers, and empathetic collaborators.

Cultural pitfalls when selling to US customers

From the outside, the US can look like a wide-open market: large, affluent, and English-speaking. But many international brands have learned the hard way that what works at home doesn’t always land with American customers. Even globally sophisticated companies have stumbled by overlooking cultural cues, customer expectations, or just how different the US really is.